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Platform Help & Guidance

Ask about the Art Auction, W3AI Collective Studio, your orders, payments, and how our platform works.

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lock_outline We are here to help about — Art Auction, W3AI Collective Studio, orders & payments
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👋 Hi! I'm W3 Agent, your platform support assistant.

I can help you with the Art Auction from W3Industry, the W3AI Collective Studio, how artwork authentication works, buying and selling, your orders, and payments.

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What I can help with

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Art Auction

How bidding works, winning, paying, seller payouts, auction timelines, and commissions.

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Authentication & Certificates

How on-chain certificates work, what they prove, how to verify provenance, and ownership transfer.

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W3AI Collective Studio

Creating or uploading artwork, minting a certificate, pricing, wallets, and what a timestamp proves.

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Payments & Orders

Razorpay (India) and PayPal (international), invoices, refunds, and order history.

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Account & Profile

Login, Google sign-in, password setup, dashboard navigation, and wallet linking.

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Direct Contact

schedule Response within 24 hours on business days
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