Shipping & Delivery Policy

Shipping Policy

Delivery Timelines and Methods

W3Industry provides instant access to digital products/services, with optional physical shipments for select items. This policy outlines our delivery standards and processes.

1. Digital Products/Services

All digital deliverables are provided immediately or via email:

• Instant Access: Automated delivery upon payment confirmation
• Email Delivery: Sent within 1 hour of purchase (check spam/junk folders)
• Account Access: Login credentials emailed within 15 minutes for service subscriptions

Note: If you don't receive access within 2 hours, contact info@w3industry.com with your order number.

2. Physical Products (if applicable)

For products requiring shipment:

• Processing Time: 1-2 business days after order confirmation
• Shipping Methods: FedEx/DHL/UPS (varies by region)
• Delivery Time: 3-5 business days domestically, 7-14 days internationally
• Tracking: Provided via email once shipped

3. International Shipping

For cross-border deliveries:

• Customs/duties are the customer's responsibility
• Shipping times exclude customs clearance delays
• Some restrictions may apply based on destination

4. Order Tracking

Track your order via:

• Link in your shipping confirmation email
• Your account dashboard (for registered users)
• By contacting our support team with your order number

5. Shipping Address Policy

• Ensure accuracy at checkout - we cannot modify addresses after shipment
• Additional fees apply for address corrections/redirections
• PO Boxes are accepted for most carriers

6. Delivery Issues

For problems with delivery:

1. Check tracking information first
2. Contact the carrier with your tracking number
3. If unresolved, email info@w3industry.com within:
   • 7 days for domestic shipments
   • 21 days for international shipments

7. Business Days & Holidays

Our shipping schedule excludes:

• Weekends (Saturday-Sunday)
• Public holidays in our operating region
• Carrier holidays (varies by service provider)

8. Policy Changes

Shipping terms may be updated periodically. Changes become effective immediately upon posting to this page. During peak seasons, temporary delivery delays may occur.

For urgent shipping inquiries, contact info@w3industry.com or call +91 (964) 763-3068 (Mon-Fri, 9AM-5PM IST).